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POLICIES AND PROCEDURES

Cancellation Policy

Lean Six Sigma Green Belt and Lean Six Sigma Black Belt courses have a minimum class size requirement of seven students. If, and that is an extremely rare if…we do not have seven students signed up for the course a cancellation notification will be sent by noon on the Friday prior to the scheduled course kickoff date/time. If you or your organization already paid for the course, the money will be refunded immediately. Or you may opt to reserve your seat in the next available course and receive a $300 discount for any inconvenience.

There is no cancellation fee if you provide at least 48 hours’ notice. If we do not receive a cancellation notice at least 48 hours in advance you will incur a $150 fee. No-shows or cancellations after the start of the course will incur a $600 fee.

Missing Classroom Time

We understand the great demand on your time. There are meetings with important clients and deadlines you simply cannot afford to miss. Our policy for missed class time is three hours and must be worked out with your facilitator(s). That includes appointments, deadlines, and client engagements. Keep in mind there is a one-hour lunch every day from 12pm-1pm (EST), at which point you may schedule anything you like. Please note that we highly discourage anyone from missing class from 1pm-5pm on the last day of class. That is DMAIC tollgate prep time and delivery, and exam review and delivery. 

Failed Examination

Professional Development and Continuing Education Units

The Continuing Education Unit (CEU) is a nationally recognized measure of participation in an approved non-credit continuing education program. One Continuing Education Unit (1.0) is defined as: Ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction.

The Professional Development Unit (PDU) was established by PMI as the educational metric for project management educational activities. One PDU is earned for each contact hour spent in structured learning, which is relevant to project management. For conversion purposes, one (1) CEU equates to 10 PDUs.